

Agentic AI is transforming the world of work and is the next frontier in the automation of business processes to boost productivity and reduce operational cost.
Speed time to value from Agentic AI, with proven methods and use cases
Join IBM and ABP Consultancy – the UK’s leading AI-powered automation specialist, for a roundtable discussion with your industry peers to see how Agentic AI is being used to accelerate customer service automation initiatives – reducing cost to serve, increasing lifetime customer value whilst boosting Net Promoter Scores.
As part of the session, we’ll also hear from a customer case study speaker, currently being confirmed, following in the footsteps of previous speakers from Flutter Entertainment.
We will also introduce and discuss straightforward ways to identify projects that best suit AI adoption, helping to ensure that trials make it all the way to production.
CTOs, Digital Transformation leaders and chief architects who are horizon-scanning for business performance enhancing AI capabilities.
Decision-making AI implementations require excellent data as a starting point. If your team is already involved in real time data initiatives, this session will be relevant to you.
For those looking to continuously improve NPS and first contact resolution rates we will be highlighting a real-life AI journey to measurable success.



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