Imagine a workplace where HR operations run seamlessly, compliance is automated, and employees receive fast, accurate responses to their queries. IBM is making this a reality with watsonx Assistant and Watson Discovery, introducing a new era of AI-powered digital workers that transform people operations by handling repetitive, rule-based processes with unmatched efficiency.

The impact speaks for itself. IBM’s AI-driven workforce has processed over 10 million employee interactions, with 94% of HR inquiries resolved automatically and a 97% adoption rate among managers. Whether it’s detecting fraud, managing promotions, or ensuring compliance with evolving wage transparency laws, these digital assistants are saving time and improving accuracy across industries.

From Sherlock, an AI-powered fraud detection specialist saving 6,000 hours annually, to Hiro, which eliminates 50,000 hours of manual work in promotions management, these intelligent assistants are revolutionising workforce operations. Hermione accelerates talent acquisition, Harmony simplifies mergers and acquisitions, and Harper ensures regulatory compliance—each contributing to a more streamlined, compliant, and efficient workplace.

By leveraging IBM’s watsonx Orchestrate, organisations can automate 90% of tasks, cut integration times in half, and save thousands of hours per quarter—all while improving compliance and reducing penalties.