Customer Experience at an Inflection Point: How IBM watsonx Is Reshaping the CX Operating Model
Customer expectations are rising faster than legacy service models can keep up. In this post from Bell Integration, explore how intelligent orchestration, trusted data, and IBM watsonx can help organisations create more connected experiences that improve loyalty, retention, and growth.
The CIO’s Handbook: Strategies to Reduce IT Costs and Fund Innovation
The CIO’s Handbook for IT Cost Optimisation, brought to you by IBM and Apptio, provides actionable strategies to help technology leaders identify hidden savings, streamline IT spend, and reinvest in innovation.
The Evolution of Customer Support with Generative AI-Powered Chatbots
Generative AI is revolutionising customer support by enabling chatbots to engage in more natural, human-like conversations. These advanced AI-powered systems can understand context, process vast amounts of information, and provide 24/7 assistance, ensuring seamless and efficient customer service experiences.
TD SYNNEX IBM Think 2024: Unveiling AI Innovations and Strategic Collaborations
At IBM Think 2024 in Boston, the focus for day one was on the transformative power of AI and the importance of collaboration within the tech ecosystem. With hundreds of delegates in attendance, the event highlighted key opportunities and strategic initiatives for business partners.
Unlock the Power of ESG Data with IBM Envizi
Discover how IBM Envizi transforms ESG data management, helping businesses achieve sustainability goals through advanced AI-powered analytics. Learn about the benefits and features that make IBM Envizi an essential tool for modern enterprises.
IBM Advances Geospatial AI to Combat Climate Challenges
IBM has announced new initiatives at COP28 to leverage geospatial AI technologies in addressing climate change. Collaborations with global partners aim to tackle urban heat islands, enhance reforestation efforts, and improve climate resiliency in aviation.
IBM Unveils watsonx.governance to Enhance Trust and Transparency in Generative AI
IBM announced the upcoming general availability of watsonx.governance, a tool designed to increase transparency and manage risks associated with AI models. Launching in early December, it aims to help businesses and governments meet emerging AI regulations and build trust in AI technologies.
IBM and AWS Collaborate to Launch New Cloud Database Optimising AI Data Management
IBM and AWS have teamed up to introduce Amazon RDS for Db2, a fully managed cloud database designed to streamline data management for AI workloads, enhancing efficiency and scalability for businesses across hybrid cloud environments.